Should I come up with designs before contacting you to start my kitchen renovation?

If you feel comfortable drawing out some ideas for a new kitchen, then do so. However, it's not necessary for you to come up with drawings. It is useful, however, to have answers to important questions around usage, styles, and overall expectations. Some great questions to consider are:

• Who will use the kitchen? Who does the cooking?
• Do you entertain large parties? Or entertain in the kitchen?
• Are there any mobility or height issues?